Privacy Policy

Last updated: 04 January 2026

1. Who We Are
Kay Studio Co Ltd is a branding design company registered in England and Wales under Company Number 16921198. Our registered office is 71-75, Shelton Street, London, England, WC2H 9JQ.

2. Information We Collect
We may collect and process personal data including contact information such as your name, email address, phone number and company name when you contact us via our website form or email. We also collect project information about your business and requirements, plus technical data like your IP address, browser type and device information through cookies and analytics.

3. How We Use Your Information
We use your personal data to respond to your enquiries, provide design services, send project proposals, contracts and invoices, improve our website and services, and comply with legal obligations.

4. Legal Basis for Processing
We process your data on the basis of contract to fulfill our service agreement with you, legitimate interest to respond to enquiries and improve our services, and legal obligation to comply with accounting and company law requirements.

5. Data Sharing and Storage
We do not sell your data. We may share it with service providers such as email hosting and cloud storage, professional advisors including accountants, and when required by law. Data is stored securely within the UK/EEA wherever possible.

6. Your Rights
Under UK GDPR, you have rights including access to your personal data, correction of inaccurate data, erasure of your data (the "right to be forgotten"), objection to processing, and data portability. To exercise these rights, contact us at hello@kaystudioco.com.

7. Data Retention
We retain personal data for as long as necessary to provide our services, comply with legal obligations (typically 6+ years for financial records), or resolve disputes.

8. Contact & Complaints
For data protection enquiries, contact us at hello@kaystudioco.com. You have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority, via ico.org.uk/make-a-complaint.